Transparency: We will conduct Agency's functions without prejudice, with respect for the interest of all stakeholders in a fair and openness manner.
Integrity: Being consistently honest, responsible, accountable, respectful and take positively customers' opinions and requisites.
Customer Focused: We will be responsible for both internal and external customer' satisfaction and deliver ever-increasing value in the market we serve.
Teamwork: We work collaborativelly, develop and maintain productive working relationship based on mutual respect.
Efficiency: We are committed to provide better and value added services to our stakeholders.
Compliance: We are committed to promote an organizational culture that encourages adherence to the set legislations, standards and procedures in the service delivery.